How to reopen the resolved ticket in https://support.neolane.net/

Accepted Solutions (1)

Accepted Solutions (1)

Venu_Reddy

MVP

17-12-2019

Hi,

 

There is an option 'Reopen' post opening the ticket at the top right side.

 

You can view the resolved  tickets under Home --> refine your search --> enable Display closed tickets check box and click on search button.

 

Regards,

Venu

Answers (0)