How to configure Video Component in Email Template using email designer in Adobe Campaign?

Forum|Forum|4 years ago
December 1, 2021
1 reply
1060 views

The video should play within the video player in the email.. As I checked , Vedio Component is having some issues. Its not getting displayed in Outlook & Browser. i can see just the fallback image. Please guide !!

@2495117.bansal@wdc.com

@khusboo.verma@wdc.com

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Best answer by Darren_Bowers

Hi @khushbooverma - Videos in emails aren't supported in all email clients. Typically you should link recipients out to an external video player like Youtube or Vimeo for the best experience. You can also embed a GIF in its place but that can also have issues in some clients.

https://www.campaignmonitor.com/resources/guides/video-in-email/

Cheers

Darren

Darren_BowersAccepted solution

Level 9

Hi @khushbooverma - Videos in emails aren't supported in all email clients. Typically you should link recipients out to an external video player like Youtube or Vimeo for the best experience. You can also embed a GIF in its place but that can also have issues in some clients.

https://www.campaignmonitor.com/resources/guides/video-in-email/

Cheers

Darren

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