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SOLVED

How long are opens a delivery registered?

LeonieSwart
Level 3
Level 3

Hi

I'm wondering: when you've send out an email, how long will Adobe Campaign register opens on this delivery?

Is this based on the delivery limit? Of is it a default time?

Thank you

Regards

Leonie

1 Accepted Solution
wodnicki
Correct answer by
Community Advisor
Community Advisor

Hi,

Opens will continue to record forever, afaik. Raw logs are retained as per davidk23955130's comment.

There's also resources validity period, which governs how long images and mirror pages are available (default 60 days).

Thanks,

-Jon

View solution in original post

5 Replies
DavidKangni
Community Advisor
Community Advisor

You can find  the information under deployment wizard and the last tab (purge of data). Per default, the retention period is 180 days

1684768_pastedImage_0.png

wodnicki
Correct answer by
Community Advisor
Community Advisor

Hi,

Opens will continue to record forever, afaik. Raw logs are retained as per davidk23955130's comment.

There's also resources validity period, which governs how long images and mirror pages are available (default 60 days).

Thanks,

-Jon

View solution in original post

asariaaara
Level 4
Level 4

Hi  Jon,

Can we modify this resource validity period?
If so How?

Regards.

DavidKangni
Community Advisor
Community Advisor

Yes you can modify it at delivery level in the properties or at instance level under deployment wizard>Email channel

1685773_pastedImage_0.png

wodnicki
Community Advisor
Community Advisor

Set that in the template to use across all new deliveries. You can also extend extant deliveries, though this requires altering xml files on the tracking servers.