How long are opens a delivery registered?

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LeonieSwart

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LeonieSwart

LeonieSwart

05-02-2019

Hi

I'm wondering: when you've send out an email, how long will Adobe Campaign register opens on this delivery?

Is this based on the delivery limit? Of is it a default time?

Thank you

Regards

Leonie

Accepted Solutions (1)

Accepted Solutions (1)

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wodnicki

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wodnicki

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wodnicki
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05-02-2019

Hi,

Opens will continue to record forever, afaik. Raw logs are retained as per davidk23955130's comment.

There's also resources validity period, which governs how long images and mirror pages are available (default 60 days).

Thanks,

-Jon

Answers (4)

Answers (4)

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wodnicki

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wodnicki

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wodnicki
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06-02-2019

Set that in the template to use across all new deliveries. You can also extend extant deliveries, though this requires altering xml files on the tracking servers.

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DavidKangni

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DavidKangni

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DavidKangni
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06-02-2019

Yes you can modify it at delivery level in the properties or at instance level under deployment wizard>Email channel

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asariaaara

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asariaaara

asariaaara

06-02-2019

Hi  Jon,

Can we modify this resource validity period?
If so How?

Regards.

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DavidKangni

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DavidKangni

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DavidKangni
MVP

05-02-2019

You can find  the information under deployment wizard and the last tab (purge of data). Per default, the retention period is 180 days

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