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SOLVED

How long are opens a delivery registered?

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Level 3

Hi

I'm wondering: when you've send out an email, how long will Adobe Campaign register opens on this delivery?

Is this based on the delivery limit? Of is it a default time?

Thank you

Regards

Leonie

1 Accepted Solution

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Correct answer by
Community Advisor

Hi,

Opens will continue to record forever, afaik. Raw logs are retained as per davidk23955130's comment.

There's also resources validity period, which governs how long images and mirror pages are available (default 60 days).

Thanks,

-Jon

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5 Replies

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Community Advisor

You can find  the information under deployment wizard and the last tab (purge of data). Per default, the retention period is 180 days

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David Kangni

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Correct answer by
Community Advisor

Hi,

Opens will continue to record forever, afaik. Raw logs are retained as per davidk23955130's comment.

There's also resources validity period, which governs how long images and mirror pages are available (default 60 days).

Thanks,

-Jon

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Level 4

Hi  Jon,

Can we modify this resource validity period?
If so How?

Regards.

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Community Advisor

Yes you can modify it at delivery level in the properties or at instance level under deployment wizard>Email channel

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David Kangni

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Community Advisor

Set that in the template to use across all new deliveries. You can also extend extant deliveries, though this requires altering xml files on the tracking servers.