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How does Forward to a Friend works in ACM Classic Hybrid Configuration

Level 5
Level 5

Hi Team,

I am trying to use the Forward to friend option within emails. For this, I have referred the following documentation link:-

Viral and social marketing

For this, I have taken the following steps:-

1. viral web app was published

2. including the mirror page and viral links within email delivery

Once the link is clicked it redirects to the mid-sourcing server but not web server (which is hosted on client side). The visitor gets added in mid-sourcing visitor schema and also the forwarded email delivery gets created in mid-sourcing.

I needed your help on the following points:-

1. whether the viral links should have a domain that of mid-sourcing.

2. how do we change the sender address in viral email template as it is currently taking dynamic referrer email (and not the sending domain)

with regards,

Richa Chaubey

1 Reply
Level 1
Level 1

Hello Richa,

Did you got any info about your query #2 ?

Other issue i am facing is that upon submitting the form i am redirected to the page which says "Your mail has been sent".

But I never receive the forwarded mail.

Do you have any idea how to debug for this and see where are the deliveries getting prepared for this ?