Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

The 4th edition of the Campaign Community Lens newsletter is out now!

How does Forward to a Friend works in ACM Classic Hybrid Configuration


Level 5

Hi Team,

I am trying to use the Forward to friend option within emails. For this, I have referred the following documentation link:-

Viral and social marketing

For this, I have taken the following steps:-

1. viral web app was published

2. including the mirror page and viral links within email delivery

Once the link is clicked it redirects to the mid-sourcing server but not web server (which is hosted on client side). The visitor gets added in mid-sourcing visitor schema and also the forwarded email delivery gets created in mid-sourcing.

I needed your help on the following points:-

1. whether the viral links should have a domain that of mid-sourcing.

2. how do we change the sender address in viral email template as it is currently taking dynamic referrer email (and not the sending domain)

with regards,

Richa Chaubey

1 Reply


Level 1

Hello Richa,

Did you got any info about your query #2 ?

Other issue i am facing is that upon submitting the form i am redirected to the page which says "Your mail has been sent".

But I never receive the forwarded mail.

Do you have any idea how to debug for this and see where are the deliveries getting prepared for this ?



The ultimate experience is back.

Join us in Vegas to build skills, learn from the world's top brands, and be inspired.

Register Now