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SOLVED

Ho we can publish video in Adobe campaign classic

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Level 4

Hi Team 

 

I tried to publish using the public resources 

There i could able to publish the images and the video not get uploading 

Does anyone have solution for it?

1 Accepted Solution

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Correct answer by
Level 2

Please check if the video extension(.mp4) is whitelisted in the config default file in the server.

if Adobe Managed then raise a ticket with Adobe Support to whitelist it.

If Hybrid/On Premise hosted then add the extension to uploadWhitelist and restart the services.

 

Thanks,

Souvik

View solution in original post

3 Replies

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Community Advisor

Hello @vani97 

 

I would suggest checking the allowed limit on the file size and the file format in the instance config file.


     Manoj
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Avatar

Correct answer by
Level 2

Please check if the video extension(.mp4) is whitelisted in the config default file in the server.

if Adobe Managed then raise a ticket with Adobe Support to whitelist it.

If Hybrid/On Premise hosted then add the extension to uploadWhitelist and restart the services.

 

Thanks,

Souvik

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Administrator

Hi @vani97,

Were you able to resolve this query with the help of the given solutions or do you still need more help here? Do let us know. In case the given solutions were helpful, then kindly choose the one that helped you the most as the 'Correct Reply'.
Thanks!



Sukrity Wadhwa