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SOLVED

French Characters in delivery getting converted

Praveen_p1
Level 2
Level 2

Hello,

 

we have a business need of sending a delivery in french content, where we are facing the below issue

 

Desired Content:  « test the french characters »

actual result: " test the french characters "

 

The characters [«  »] are converted to[" "]. We tried forcing the UTF-8 encoding on the message still the issue is not resolved.

 

Please guide us to fix this issue.

 

Thanks in advance.

delivery French Characters
1 Accepted Solution
Manoj_Kumar_
Correct answer by
Community Advisor
Community Advisor

Hello @Praveen_p1 

 

try using the code given below:

 

« test the french characters »

 

Make sure you are using this code in the source tab for delivery.

Let me know if that works.

Thanks

View solution in original post

4 Replies
Manoj_Kumar_
Correct answer by
Community Advisor
Community Advisor

Hello @Praveen_p1 

 

try using the code given below:

 

« test the french characters »

 

Make sure you are using this code in the source tab for delivery.

Let me know if that works.

Thanks

View solution in original post

Sukrity_Wadhwa
Employee
Employee

Hi @Praveen_p1 ,

Were you able to resolve your issue with the given solution? Let us know.

Thanks!

Praveen_p1
Level 2
Level 2

Hello Sukrity,

 

yes, We were able to resolve the issue with the accepted solution. this was an interim solution for our team as we have to the desynchronize the content from AEM to update the french characters.

 

Thanks,

Praveen.