French Characters in delivery getting converted

[#1]

Hello,

we have a business need of sending a delivery in french content, where we are facing the below issue

Desired Content:  « test the french characters »

actual result: " test the french characters "

The characters [«  »] are converted to[" "]. We tried forcing the UTF-8 encoding on the message still the issue is not resolved.

Please guide us to fix this issue.

Thanks in advance.

[#2 · Accepted solution]

Hello @muralipraveen 

try using the code given below:

« test the french characters »

Make sure you are using this code in the source tab for delivery.

Let me know if that works.

Thanks

[#3]

Hi @muralipraveen ,

Were you able to resolve your issue with the given solution? Let us know.

Thanks!