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French Characters in delivery getting converted

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Praveen_p1
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Praveen_p1
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12-08-2020

Hello,

 

we have a business need of sending a delivery in french content, where we are facing the below issue

 

Desired Content:  « test the french characters »

actual result: " test the french characters "

 

The characters [«  »] are converted to[" "]. We tried forcing the UTF-8 encoding on the message still the issue is not resolved.

 

Please guide us to fix this issue.

 

Thanks in advance.

delivery French Characters

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_Manoj_Kumar
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_Manoj_Kumar
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14-08-2020

Hello @Praveen_p1 

 

try using the code given below:

 

« test the french characters »

 

Make sure you are using this code in the source tab for delivery.

Let me know if that works.

Thanks

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Sukrity_Wadhwa
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Sukrity_Wadhwa
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27-08-2020

Hi @Praveen_p1 ,

Were you able to resolve your issue with the given solution? Let us know.

Thanks!