I am thinking about add a transformation in our recipients import workflows in order to force all email addresses to be in lowercase. What do you think of this initiative? Can you see any drawback?
Thanks a lot
Email addresses are case-insensitive. There is no drawback to converting to lowercase, except the loss of (useless) information in the process. No real benefit either fwiw.
I think all the email addresses in the recipient are lowercase by default.
Are you sure the email addresses are in uppercase if any chance?
Hi Venu, and thanks for your reply.
In my case they are normal strings, so they can be either lower or uppercase, depends on the input when the record is created. That's why I am thinking on adding some governance on those.