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File transfer - Failed initialization

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salvdangelo
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salvdangelo
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27-11-2019

Hello all,

I have a scheduled workflow containing a File transfer put inside a cycle (30 iterations): the File transfer is executed 30 times with a different server path but the same external account.
After some iterations I get this error in the File transfer:

1859147_pastedImage_0.png

My idea is that, since the workflow is running (status: Started) all the connections are kept open even after the File transfer activity and Campaign reaches a connection threshold.
Could you tell me how to overcome it? There is a way I can force the closure of all the (File transfer) connections?

Thanks,
Salvatore

Vapsy

Amit_Kumar

Amy_Wong

florentlb

Adhiyan C

ananya_kuthiala

Debabrata.T

Adobe Campaign Classic

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Milan_Vucetic
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Milan_Vucetic
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02-12-2019

Hi Salvatore,

If you are on premise configuration, you can increase number of connections defined in serverConf.xml.

/usr/local/neolane/nl6/var/conf/serverConf.xml

Check in session logs for more info as well:

rtaimage_3_

Regards,

Milan

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kapilKochar
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04-12-2019

Hi Salvatore,

The parameter which controls the number of connections is maxCnx inside the serverconf.xml file under the data source tag.Also, This change also requires a DB restart.

Thanks,

Kapil

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salvdangelo
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04-12-2019

Hello all,

I'm not using an on-premise version of Adobe Campaign Classic so I don't have access to server configurations.

I just had a response from Neolane Support that it's a build defect and they will release a fix in one of the next releases.

In the meantime could you tell me which is the parameter to configure on serverConf.xml for the increase of the number of connections? There is something else I can do through the client in the meanwhile?

Thank you all,
Salvatore


FYI

milanv69354962

@pablo.rosero