I've just configured an SFTP external account and I would like to test the connection.
For this reason I made a simple workflow with a File transfer using that SFTP.
When I run it, I received this error:
CRL-290002 Download error in cURL
SFTP protocol set is 22 so I guess the issue is another.
Could you help me with this problem?
Thanks in advance,
If the sftp is mounted on the same application server then you should use the file collector activity to download the file in a workflow.
Hello @Ananya, No, the SFTP location is on Adobe AS. It's an external SFTP so I have to use File Transfer activity. Salvatore
What is sftps?
There is a mistake somewhere.
For SFTP you must use the according SFTP type in the External account settings (in Administration/Platform/External accounts).
So it will generate the sftp:// protocol in the activity logs; you should use the debug log checkbox in the Transfer file activity to verify it.
Please don't mislead with FTP with SSL protocol, ftps://, that is an old way to secure connection but not so secure by now so please forget it; FYI it is managed through External account FTP type, and by selecting SSL security in listbox. But I am quite sure you must NOT use that way.
Because your logs mention sftps:// wrong syntax, I wonder if you wrote this code by calling JSAPI and not through workflow activity Transfer file ?
Hello Jean-Serge Biron
Thank you for your reply.
I confirm you that I configured correctly External Account and File Transfer.
I tried to create a new External Account and now I have this log on File Transfer activity:
accordind to the log, Your public key authentication key failed