Facing issues in Adobe analytics connector

[Sujith_02kumar]

Hi Everyone,

We are facing issues while configuring adobe analytics connector in campaign classic. Below is the error screenshot. Can someone please help me to understand this error?

Regards,
Sujith Kumar.

[_Manoj_Kumar_]

Hello @Sujith_02kumar 

You are using the deprecated Option in Adobe Analytics connector.

Select the "Adobe Analytics" option in integration dropdown

[Sujith_02kumar]

Hi @_Manoj_Kumar_ ,

Thanks for replying. Even if I change it to Adobe analytics I'm not able to configure the form. It gives me 500 internal server error. I can enter only email address over there other fields are disabled. It's bit confusing why this is happening, is that kind of permission issue?

Regards,

Sujith kumar

[_Manoj_Kumar_]

Hello @Sujith_02kumar  Could you please share screenshots of error and your configurations?

[_Manoj_Kumar_]

Hello @Sujith_02kumar  Also, You will have to login via IMS for the integration. If you are using username/password option to login then it won't work.

Make sure you have access to report suites in the Adobe Analytics on the IMS login.