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Extracting a list of users who both received and opened a transactional Welcome email

Forum|Forum|6 years ago
September 23, 2019
3 replies
4733 views

Hello,

Every step of the way we have been encountering errors here. We are trying to export a list of customers that have both received and opened a Welcome email. We can query the data in both the Recipients and Tracking Log tables, but we cannot seem to intersect the audience and the Export activity does not seem to do anything. Any help with how to approach this problem?

Thank you, in advance.

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Best answer by Anita_punmiya

Yes Bob. You can export the records from the same wf into a list or on your local as well.

This link might be helpul:

Thanks,

Anita

Level 5

Hi Bob,

You can query on Recipient Delivery Logs and use below expression :

Hope this helps.

Anita

bob_digitalAuthor

Level 2

Thank you for this information. My next question then is, how best can I export this data? Can I export it directly from the workflow?

Anita_punmiyaAccepted solution

Level 5

Yes Bob. You can export the records from the same wf into a list or on your local as well.

This link might be helpul:

Thanks,

Anita