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SOLVED

External file - Target mapping

Raaghuik1996
Level 2
Level 2

Hi,
I am using a file containing the emails(which is not there in Db) directly by using target mapping in delivery as "External File" to send the emails to them, but i have few questions on this

1. Can we track the action performed on the links in the email based on the email id's(as its not part of recipient table)

2. Drawbacks of targeting the ppl directly from file which is not part of recipient table

 

Kindly help

 

Regard,

Raaghu

1 Accepted Solution
kapilKochar
Correct answer by
Community Advisor
Community Advisor

Hey,

Answer to your questions

1. Can we track the action performed on the links in the email based on the email id's(as its not part of recipient table) 

 

Under Storage tab of External file target mapping you can see message schema is linked with Recipient delivery logs and tracking logs is linked with Recipient tracking logs. So, even if you do not have that email ID in recipient table but still there will be one record for this email ID in nms:broadLogRcp and trackinglogRcp. So yes, you can track action performed on the links in the email. 

 

2. Drawbacks of targeting the ppl directly from file which is not part of recipient table

 

It's just you will not be able to use columns defined in recipient table 🙂

 

Thanks,

Kapil

View solution in original post

2 Replies
kapilKochar
Correct answer by
Community Advisor
Community Advisor

Hey,

Answer to your questions

1. Can we track the action performed on the links in the email based on the email id's(as its not part of recipient table) 

 

Under Storage tab of External file target mapping you can see message schema is linked with Recipient delivery logs and tracking logs is linked with Recipient tracking logs. So, even if you do not have that email ID in recipient table but still there will be one record for this email ID in nms:broadLogRcp and trackinglogRcp. So yes, you can track action performed on the links in the email. 

 

2. Drawbacks of targeting the ppl directly from file which is not part of recipient table

 

It's just you will not be able to use columns defined in recipient table 🙂

 

Thanks,

Kapil

View solution in original post

Sukrity_Wadhwa
Employee
Employee

Hi @Raaghuik1996,

Were you able to resolve this query with the given solution? Please let us know.

Thanks!