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SOLVED

External Account setup for DM Delivery Activity

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Level 2

Hello,

 

I am trying to create an external account so I can use the DM delivery activity.  I want to be able to utilize the logs and not have to create a file extract.  When I created a Routing type and SFTP type, neither show up when I try to select them in the delivery properties tab.

 

Any ideas as to what might be causing this?

 

Thank you,

 

Mark

1 Accepted Solution

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Correct answer by
Community Advisor

Hi,

 

Set the external account's type to Routing, channel to Direct Mail, delivery mode to External.

To sftp the file: set the external account to use a post-processing workflow, or use a service provider with workflow template (less brittle).

 

Thanks,

-Jon

View solution in original post

0 Replies

Avatar

Correct answer by
Community Advisor

Hi,

 

Set the external account's type to Routing, channel to Direct Mail, delivery mode to External.

To sftp the file: set the external account to use a post-processing workflow, or use a service provider with workflow template (less brittle).

 

Thanks,

-Jon