Exclusion point would not run automatically

analytics1m3603

04-07-2018

Hi all,

I have a problem with my automated workflow, even though the system does run on schedule but the flow comes to a stop at exclusion point and it won't send out SMS or E-mail. Even the journal log doesn't display any error messages and return to its starting point.

It simply stops and an arrow pointing to exclusion point constantly blinking, does this mean there is an issue with exclusion point or split before exclusion point?.

Error with flow (edited).png

Many thanks,

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shrawans3153003

Employee

04-07-2018

Hi,

From the screenshot it looks like workflow has been completed successfully and SMS and email delivery processed  as well.

Could you please share delivery logs and workflow logs.