I have a problem with my automated workflow, even though the system does run on schedule but the flow comes to a stop at exclusion point and it won't send out SMS or E-mail. Even the journal log doesn't display any error messages and return to its starting point.
It simply stops and an arrow pointing to exclusion point constantly blinking, does this mean there is an issue with exclusion point or split before exclusion point?.
Thanks for your respond, I have resolve that issue by selecting an action which I have forgotten to pick, I have selected 'normal execution' and the warning sign has now gone. But the main problem remains the same that workflow would run upon restarting it but after leaving it to run on schedule, it display the same error which is the link leading from split to exclusion remain blinking. Does this means the data that is flowing from the split does not exist so there is no SMS or email to be send out? Or 'delivery log' has not received sent record of recipients who has already received SMS or email?
That's because it worked only when I restart the workflow but if I let it run according to the schedule, it will stop where I mention it but the result from the previous deliveries remain in place without change.