Error while sign in using Adobe ID

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vkt1989
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01-08-2020

Hi

 

We are getting error for every user when we sign in using Adobe ID. Everything was working previously but this error started appearing recently.

 

Error

BAS-010063 An error (-53 code) has occurred. Your rights do not enable you to view its details.    

 

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vkt1989
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06-08-2020

I Found the issue. IMS credentials were changed by someone in Adobe Experience cloud external account. We were able to trace it using web logs which was 'Error during IMS authentication:Client credentials are not correct'

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02-08-2020