vkt1989
01-08-2020
Hi
We are getting error for every user when we sign in using Adobe ID. Everything was working previously but this error started appearing recently.
Error
BAS-010063 An error (-53 code) has occurred. Your rights do not enable you to view its details.
06-08-2020
I Found the issue. IMS credentials were changed by someone in Adobe Experience cloud external account. We were able to trace it using web logs which was 'Error during IMS authentication:Client credentials are not correct'
Darren_Bowers
MVP
02-08-2020
Hi @vkt1989 - Have you tried whitelisting the IP addresses you are using to access the server?https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/seeing-bas-010063-...
https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic/error-while-publishing-webap...
Cheers Darren