Hi
We are getting error for every user when we sign in using Adobe ID. Everything was working previously but this error started appearing recently.
Error
BAS-010063 An error (-53 code) has occurred. Your rights do not enable you to view its details.
Solved! Go to Solution.
I Found the issue. IMS credentials were changed by someone in Adobe Experience cloud external account. We were able to trace it using web logs which was 'Error during IMS authentication:Client credentials are not correct'
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Hi @vkt1989 - Have you tried whitelisting the IP addresses you are using to access the server?
https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-classic-questions/seeing-bas-010063-...
Cheers Darren
Please select the operator in the explorer tab and goto Edit -> Edit XML source . Make sure authentication type is "ims"
<access authenticationType="ims" noConsoleCnx="false" sessionTimeout="0">
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I Found the issue. IMS credentials were changed by someone in Adobe Experience cloud external account. We were able to trace it using web logs which was 'Error during IMS authentication:Client credentials are not correct'
Views
Replies
Total Likes
Views
Likes
Replies