Error while fetching file from sFTP location

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varshtus

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varshtus

varshtus

28-05-2020

I am using File transfer activity to fetch file from 3rd party SFTP location

 

I have created the external account and configured File transfer activity as shown in below screenshot

varshtus_1-1590694843203.png

 

However, below is the error I am getting

 

varshtus_0-1590694691003.png

 

Any insight on how to resolve the issue will be appreciated

 

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_Manoj_Kumar

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_Manoj_Kumar

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_Manoj_Kumar
MVP

29-05-2020

Hello @varshtus ,

Please enable to session logs in the advanced parameters

 

Then you check the audit logs to troubleshoot at which point the sftp connection is thr