Error while fetching file from sFTP location

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varshtus

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varshtus

varshtus

28-05-2020

I am using File transfer activity to fetch file from 3rd party SFTP location

 

I have created the external account and configured File transfer activity as shown in below screenshot

varshtus_1-1590694843203.png

 

However, below is the error I am getting

 

varshtus_0-1590694691003.png

 

Any insight on how to resolve the issue will be appreciated

 

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Anita_p

MVP

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Anita_p

MVP

Anita_p
MVP

28-05-2020

Hi @varshtus : Can you please check the server status ->external account which you are using to transfer the file to Adobe is active and also the folder definition.

Also, you may try to create a new File Transfer activity and reconfigure it.

Let me know if this helps.

 

Thanks,

Anita