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sonals38664149
Level 2
May 30, 2016
Solved

Error while creating a shared audience in Adobe campaign

  • May 30, 2016
  • 1 reply
  • 1468 views

I am getting the following error on creating a shared audience under Profiles & Targets -> Lists

Error while creating the mapping for the "3901849" segment

Not able to save the audience.

I am getting same type of error on selecting any of the audience segments available in the Marketing Cloud.

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Best answer by sonals38664149

Hi ,

This was the access issue, you should have the "access permissions to Audience Library and CampaignV6 – accentureplc – admin " to create a shared audience.

The issue got resolved after getting access from the marketing cloud administrator.

Regards,
Sonal Sahu

1 reply

S
sonals38664149AuthorAccepted solution
Level 2
May 31, 2016

Hi ,

This was the access issue, you should have the "access permissions to Audience Library and CampaignV6 – accentureplc – admin " to create a shared audience.

The issue got resolved after getting access from the marketing cloud administrator.

Regards,
Sonal Sahu

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