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SOLVED

Error while creating a shared audience in Adobe campaign

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Level 2

I am getting the following error on creating a shared audience under Profiles & Targets -> Lists

Error while creating the mapping for the "3901849" segment

Not able to save the audience.

I am getting same type of error on selecting any of the audience segments available in the Marketing Cloud.

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1 Accepted Solution

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Correct answer by
Level 2

Hi ,

This was the access issue, you should have the "access permissions to Audience Library and CampaignV6 – accentureplc – admin " to create a shared audience.

The issue got resolved after getting access from the marketing cloud administrator.

Regards,
Sonal Sahu

View solution in original post

1 Reply

Avatar

Correct answer by
Level 2

Hi ,

This was the access issue, you should have the "access permissions to Audience Library and CampaignV6 – accentureplc – admin " to create a shared audience.

The issue got resolved after getting access from the marketing cloud administrator.

Regards,
Sonal Sahu