Error while creating a shared audience in Adobe campaign

[sonals38664149]

I am getting the following error on creating a shared audience under Profiles & Targets -> Lists

Error while creating the mapping for the "3901849" segment

Not able to save the audience.

I am getting same type of error on selecting any of the audience segments available in the Marketing Cloud.

[sonals38664149 · Accepted solution]

Hi ,

This was the access issue, you should have the "access permissions to Audience Library and CampaignV6 – accentureplc – admin " to create a shared audience.

The issue got resolved after getting access from the marketing cloud administrator.

Regards,
Sonal Sahu