Error on split activity level with a table Account

[#1]

Hello everyone,

I have a recurring problem on the account table "Account"
This happens especially when I load the delivery logs of the "Account" table, that I enrich and change dimension to the "Account "table. So far everything is fine but when I want to make a split using a variable of the "Account" table, I have this error message: Attribute AccountsKey1 unknow

You can see the logs of the workflow here :

This is what the workflow looks like and the issue coming from the slit activity :

What can I do a resolve this issue ? If you need more information, feel free to ask me.

Thank you in advance.

Kind regards.

[#2 · Accepted solution]

Hello,

I find the solution, this one was coming from the first enrichment that didn't have the data specified inside. Adding this one makes the workflow runs correctly.

Kind regards

[#3]

Hi @thibaultb473199,

Were you able to resolve this query with the given solution? Please let us know.

Thanks!

[#4]

Hi @thibaultb473199 ,

Would you be able to check the targeting dimension on your split activity ? Looking at the error message, it looks like the targeting dimension of your split activity and the temporary workflow table are both different (nms:recipient and thi:accounts) so the split is unable to process the AccountsKey1  attribute.  

In your split activity, if you set the targeting dimension to temporary schema and select the "enrichment 3" option, that should give you access to the fields from the temp workflow table. 

Thanks,

Rohan