Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Error in Alert Activity

Avatar

Avatar
Boost 5
Level 2
ramprakasht3196
Level 2

Likes

9 likes

Total Posts

43 posts

Correct Reply

0 solutions
Top badges earned
Boost 5
Boost 3
Boost 1
Applaud 5
View profile

Avatar
Boost 5
Level 2
ramprakasht3196
Level 2

Likes

9 likes

Total Posts

43 posts

Correct Reply

0 solutions
Top badges earned
Boost 5
Boost 3
Boost 1
Applaud 5
View profile
ramprakasht3196
Level 2

16-03-2020

Hi,

 

Iam trying to send the alert mail using alert activity. But I am getting following Error In delivery.

 

ramprakasht3196_0-1584356446453.png

 

In properties under SMTP I found below URL. Earlier we used this URL. After server transformation we had changed the URL. Could please help how to change this SMTP header URL.

ramprakasht3196_1-1584356705455.png

 

Thanks,

Ram.

 

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Establish
MVP
wodnicki
MVP

Likes

960 likes

Total Posts

1,090 posts

Correct Reply

508 solutions
Top badges earned
Establish
Affirm 500
Contributor
Shape 1
Give Back 100
View profile

Avatar
Establish
MVP
wodnicki
MVP

Likes

960 likes

Total Posts

1,090 posts

Correct Reply

508 solutions
Top badges earned
Establish
Affirm 500
Contributor
Shape 1
Give Back 100
View profile
wodnicki
MVP

17-03-2020

Hi,

 

Are you altering the system alert template(s)? Those are mapped to operators, not recipients.

If they were recipients you could use @cryptedId, no need to call cryptString() function- or better, use a common unsub personalization block.

Finally, operators can't use webApps to unsubscribe from alerts; unless the webApp is written in such a way as to delete the row from the nmsgroup bridge table connecting them to the alert group every workflow is set to use...

 

Thanks,

-Jon

Answers (2)

Answers (2)

Avatar

Avatar
Validate 1
Level 2
anupk2111
Level 2

Likes

8 likes

Total Posts

16 posts

Correct Reply

5 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 1
Affirm 5
View profile

Avatar
Validate 1
Level 2
anupk2111
Level 2

Likes

8 likes

Total Posts

16 posts

Correct Reply

5 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 1
Affirm 5
View profile
anupk2111
Level 2

17-03-2020

Hi @ramprakasht3196 

 

I am not clear on why you are using a delivery instead of just using an alert activity to send alerts.

In case you just want to send an alert use the below activity to configure the alert message and add the assignee( operator) who should receive the alert.

anupk2111_0-1584458365688.png

 

 

Thanks,

Anup

Avatar

Avatar
Validate 1
MVP
Darren_Bowers
MVP

Likes

78 likes

Total Posts

263 posts

Correct Reply

84 solutions
Top badges earned
Validate 1
Affirm 50
Establish
Give Back 3
Applaud 25
View profile

Avatar
Validate 1
MVP
Darren_Bowers
MVP

Likes

78 likes

Total Posts

263 posts

Correct Reply

84 solutions
Top badges earned
Validate 1
Affirm 50
Establish
Give Back 3
Applaud 25
View profile
Darren_Bowers
MVP

16-03-2020

Not sure why you would want a List-Unsubscribe in an Alert activity as Alerts are usually used to target Operators of the instance

If you do, then you need to use operator.id as Alerts use Operators, not Recipients as the targets