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SOLVED

Error in ACC variables codification after synchronization between AEM and ACC

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Level 3

Hello, I have a page (email template ACC 6.1) in AEM synchronized with ACC, all is working good, I'm able to see the template into the email delivery, the problem is when I try to use ACC variables (personalization) in the AEM template, in ACC the JS tags are encoded, see image below:

js-4.png

That image shows the source code in the email delivery activity.

Can anyone help me to resolve this issue?

Thank you.

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1 Accepted Solution

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Correct answer by
Community Advisor

Hi @israel_sanchez 

if you are refering to source code of email then this is not an issue. This conversion is normal and expected and delivery will process it fine.

Regards, Milan

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1 Reply

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Correct answer by
Community Advisor

Hi @israel_sanchez 

if you are refering to source code of email then this is not an issue. This conversion is normal and expected and delivery will process it fine.

Regards, Milan

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