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SOLVED

Error: Action on the offer

kimh76108924
Level 2
Level 2

Has anyone experienced this error when trying to approve an Offer? 

kimh76108924_0-1581293238309.png

No changes we make to the offer seem to make a difference. 

Thanks

Kim

 

 

Error Offers
1 Accepted Solution
Raj_bounteous
Correct answer by
Community Advisor
Community Advisor

Hi,

Did you check if you have permission to approve offers? also, can you give info on where exactly you are facing this error?

 

Regards,
Raj

View solution in original post

2 Replies
Raj_bounteous
Correct answer by
Community Advisor
Community Advisor

Hi,

Did you check if you have permission to approve offers? also, can you give info on where exactly you are facing this error?

 

Regards,
Raj

View solution in original post

kimh76108924
Level 2
Level 2

Hi Raj, yes I am an Admin on our Instance.

This error comes up in the Design Environment after we try to Approve content

kimh76108924_0-1581391099642.png

We have a "Refused" status on the Direct Mail offer space, which we have not seen before. 

K.