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Error: Action on the offer

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Level 2

Has anyone experienced this error when trying to approve an Offer? 

kimh76108924_0-1581293238309.png

No changes we make to the offer seem to make a difference. 

Thanks

Kim

 

 

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1 Accepted Solution

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Correct answer by
Level 6

Hi,

Did you check if you have permission to approve offers? also, can you give info on where exactly you are facing this error?

 

Regards,
Raj

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2 Replies

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Correct answer by
Level 6

Hi,

Did you check if you have permission to approve offers? also, can you give info on where exactly you are facing this error?

 

Regards,
Raj

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Level 2

Hi Raj, yes I am an Admin on our Instance.

This error comes up in the Design Environment after we try to Approve content

kimh76108924_0-1581391099642.png

We have a "Refused" status on the Direct Mail offer space, which we have not seen before. 

K.