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Email Activity non openers

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Level 2

Hi Community,

 

I need to retrieve all email addresses from the past year that did not open Or Click any emails across all campaigns. The output should include:

Deployment Date | Delivery Label | Email Address

Could you please guide me through the step-by-step process to achieve this?

 

 

 

1 Reply

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Community Advisor

Hi @AdobeWisdomWarrior ,

In Query, Select targeting and filtering dimension as nms:broadLogRcp, and apply below filtering condition:

@status equal to Sent

AND

trackingLog do not exist

ParthaSarathy_0-1763122979308.png

And in 'Add data' > add the below as output columns,

@eventDate, [delivery/@label], @address

ParthaSarathy_1-1763123085345.png

Note: By default settings, Adobe campaign will store only last 6 months of tracking data.