Do bounces from a Message Center email get flagged in the Recipient table? | Community
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thomash82948276
thomash82948276
Level 2
January 11, 2019
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Do bounces from a Message Center email get flagged in the Recipient table?

  • January 11, 2019
  • 1 reply
  • 1757 views

If an email is sent from Message Center and bounces, does a flag get added to the Recipient (or whichever relevant) table in the Marketing instance to ensure that that recipient isn't contacted again?

Or does Message Center not "speak" to the Marketing instance in this way?

Thanks

Tom

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    Best answer by Jonathon_wodnicki

    Hi,

    Recipient flags (@blackList*) store user-specified opt-in info, not deliverability. The non-deliverable table (nms:address) is recipient-agnostic and tracks the deliverability of addresses.

    If a message is bounced from Message Center (or if it's sent when it was supposed to bounce) the marketing instance will notice it and update its non-deliverable table accordingly, post-sync.

    Thanks,

    -Jon

    1 reply

    Jonathon_wodnicki
    Community Advisor
    Jonathon_wodnickiCommunity AdvisorAccepted solution
    Community Advisor
    January 11, 2019

    Hi,

    Recipient flags (@blackList*) store user-specified opt-in info, not deliverability. The non-deliverable table (nms:address) is recipient-agnostic and tracks the deliverability of addresses.

    If a message is bounced from Message Center (or if it's sent when it was supposed to bounce) the marketing instance will notice it and update its non-deliverable table accordingly, post-sync.

    Thanks,

    -Jon

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