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SOLVED

Direct mail export file with broadlog id in Adobe Campaign Classic

ujjyals87155580
Level 1
Level 1

 

Hi Experts,

 

I have a direct mail campaign in ACC. This is exporting data in a flat file with different data getting picked from the broadlog and data linked to the broadlog schema. In the file I am successfully able to export different fields of data linked to broadlog schema. But  I am failing to export the fields of the broadlog schema. Any field of broadlog itself is always getting exported with a value ´0´.

 

Any suggestions, on how can I solve it.

 

by the way, I have configured a service provider with service defined in it. The service has the extraction file mappings. I am also using the out of the box delivery template and routing external account for direct mail.

 

Thanks,

Ujjyal

1 Accepted Solution
iambhosale
Correct answer by
Level 3
Level 3

Hi @ujjyals87155580 

 

We have done a similar setup for multiple projects as we have implemented file-based channel integration. Also, we add the broadlogid on the file we generate so as to have reconciliation key when we receive a response back from the vendor.

 

--> We have used direct mail delivery as follows.

 

iambhosale_0-1587986094860.png

 

--> During Extraction of file format you will get all option from the broadlogRcp schema including broadlogid

iambhosale_1-1587986206445.png

 

--> Then we used to push this file to vendor SFTP using file transfer activity.

 

View solution in original post

0 Replies
iambhosale
Correct answer by
Level 3
Level 3

Hi @ujjyals87155580 

 

We have done a similar setup for multiple projects as we have implemented file-based channel integration. Also, we add the broadlogid on the file we generate so as to have reconciliation key when we receive a response back from the vendor.

 

--> We have used direct mail delivery as follows.

 

iambhosale_0-1587986094860.png

 

--> During Extraction of file format you will get all option from the broadlogRcp schema including broadlogid

iambhosale_1-1587986206445.png

 

--> Then we used to push this file to vendor SFTP using file transfer activity.

 

View solution in original post

ujjyals87155580
Level 1
Level 1

We tried all the options. Eventually deleted the full set up of service provider and delivery template. It started working post that.

Jonathon_wodnicki
Community Advisor
Community Advisor

Hi,

 

There's a bug in Campaign where if broadlog id is aliased at all, it'll export as 0.

Remove the field alias and it should be fine.

 

Thanks,

-Jon