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stefanm38281801
Level 4
May 5, 2021
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Delivery weight arbitration in prepared deliveries

  • May 5, 2021
  • 2 replies
  • 2264 views

Hi,

I'm testing delivery weight arbitration in a Campaign workflow with prepared deliveries:

 

Contact date and weight are set in the "script" part of the delivery:

delivery.scheduling.contactDate = "2021-05-05 09:00:00"
delivery.scheduling.extracted = "2021-05-05 07:00:00"
delivery.forecast.weight = "20" // each of the 3 deliveries get a different weight (20, 30 and 40).

 

Contact date and extraction date are +12h and the deliveries are left on "Estimate Target" in order to have the re-evaluation being applied. No approvals on the Campaign and the schedule on the delivery template is set to "Automated", so no approvals should apply.

 

 

Running the flow and waiting till next day, demonstrates that the re-evaluation took place, and only the highest weight is chosen for delivery. But still I do not get beyond the "Confirm delivery" state...

 

 

Is there a way to enforce the delivery on the contact date? because this scenario should be an automated campaign.

 

Thanks

 

Stefan

 

 

 

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Best answer by CedricRey

Hello Stefan,

 

You can look at the properties pannel of the delivery, the second tab "Analyse", you should find a "Validation" part. In this part, a field "Validation mode" is available, and this one must be set to "Automatic" (or somtehing like that) but not "manual".

If it was in manual mode, it could be the reason why the delivery didn't send.

 

Cedric

2 replies

CedricRey
CedricReyAccepted solution
Level 5
May 5, 2021

Hello Stefan,

 

You can look at the properties pannel of the delivery, the second tab "Analyse", you should find a "Validation" part. In this part, a field "Validation mode" is available, and this one must be set to "Automatic" (or somtehing like that) but not "manual".

If it was in manual mode, it could be the reason why the delivery didn't send.

 

Cedric

    CedricRey
    CedricRey
    Level 5
    May 6, 2021
    Hi Stefan, Maybe you can try to use workflows with schedulers or waits : you can prepare the delivery as you did before, then wait with a scheduler or wait activity. When pressure rules have been applied on the 3 deliveries, you can add another delivery activity, but this time, you have to choose the delivery with "Specified in the transition" to confirm the delivery automaticly. Could it be a solution ?
    Sukrity_Wadhwa
    Community Manager
    Sukrity_WadhwaCommunity Manager
    Community Manager
    May 17, 2021

    Hi @stefanm38281801,

    Were you able to resolve this query or do you still need more help here? Do let us know.

    Thanks!

    Sukrity Wadhwa
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