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SOLVED

Delivery reports not exporting properly

srshkumar402
Level 1
Level 1

I'm trying to export a report to PDF format but unfortunately i end up with Login page .

Please find the below process i'm following

1)Open the report and click on export 

2)click on PDF

3)PDF file is being downloaded which shows login page.

srshkumar402_0-1591354038798.png

Does anyone have idea??

Regards,

Suresh Kumar

1 Accepted Solution
craigthonis
Correct answer by
Employee
Employee

Hi Suresh,

 

So this looks like you're environment is Campaign Classic, so I might suggest posting this in the Campaign Class forum.  That said, also check out the thread below because it's likely the report isn't shared or the phantomJS isn't configured on the backend.

https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/delivery-reports-not-export...

 

Regards,

Craig

View solution in original post

1 Reply
craigthonis
Correct answer by
Employee
Employee

Hi Suresh,

 

So this looks like you're environment is Campaign Classic, so I might suggest posting this in the Campaign Class forum.  That said, also check out the thread below because it's likely the report isn't shared or the phantomJS isn't configured on the backend.

https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/delivery-reports-not-export...

 

Regards,

Craig

View solution in original post