Delivery reports not exporting properly

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srshkumar402
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srshkumar402
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05-06-2020

I'm trying to export a report to PDF format but unfortunately i end up with Login page .

Please find the below process i'm following

1)Open the report and click on export 

2)click on PDF

3)PDF file is being downloaded which shows login page.

srshkumar402_0-1591354038798.png

Does anyone have idea??

Regards,

Suresh Kumar

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craigthonis
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craigthonis
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05-06-2020

Hi Suresh,

 

So this looks like you're environment is Campaign Classic, so I might suggest posting this in the Campaign Class forum.  That said, also check out the thread below because it's likely the report isn't shared or the phantomJS isn't configured on the backend.

https://experienceleaguecommunities.adobe.com/t5/adobe-campaign-standard/delivery-reports-not-export...

 

Regards,

Craig

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