Ours is a hybrid installation. We are using the decryptString function to decrypt PII data. In the Preview mode the variables are decrypted successfully and the actual data is shown, but when we send out a proof or an email the variables are all empty. For some reason the mid sourcing server is not able to handle these functions. This worked fine when using own mail servers to send emails. Has any one come across this issue? Are there any setting in the mid server that have to be changed?
Decrypting won't work with ootb midsource since each instance has a unique key and the midsource transfer software doesn't handle it. Easy answer is just tell Adobe to overwrite the midsource instance's xtk:option 'XtkKey' with the one you give them from your prod instance.