Good afternoon,
While this is not a Sinch configuration, or setting, in effort to accommodate and bypass this scenario, Sinch set an override so that when a DCS value of 240 was received by our platform, we override it to 0; which is supported by the carriers."
So I am wondering, how do we confirm that all of our messages are being sent out as DCS Value of 0 rather than 240, and why would some of our messages from an SMS campaign be sent to Sinch as 0 and some sent as 240? Is there anywhere I can see where this is being passed to them and or is there a way we can change something on our side to make sure we are always sending 0?
Thanks in Advance and I look forward to any help!
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Hi,
Sinch isn't an ootb sms connector. Are you using Generic SMPP?
The default encoding for Generic SMPP connector is GSM 7, which could be 240 in DCS?
It can be changed in the external account settings, maybe try UCS2.
Thanks,
-Jon
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Hi,
Sinch isn't an ootb sms connector. Are you using Generic SMPP?
The default encoding for Generic SMPP connector is GSM 7, which could be 240 in DCS?
It can be changed in the external account settings, maybe try UCS2.
Thanks,
-Jon
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