Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Connection to SMS provider does not connect using the Extended generic SMPP connector

Avatar

Avatar
Give Back
Level 2
kevinh95689533
Level 2

Likes

5 likes

Total Posts

10 posts

Correct Reply

0 solutions
Top badges earned
Give Back
Ignite 1
Validate 1
Boost 5
Boost 3
View profile

Avatar
Give Back
Level 2
kevinh95689533
Level 2

Likes

5 likes

Total Posts

10 posts

Correct Reply

0 solutions
Top badges earned
Give Back
Ignite 1
Validate 1
Boost 5
Boost 3
View profile
kevinh95689533
Level 2

15-05-2019

I have configured an external account for the Mobile channel.  I am using the Extended generic SMPP connector.  I have set the SMPP parameters according to the providers specs and have had them whitelist the public IP of the host of our AC instance.

When I execute a delivery I do not get an SMS message and what I see in the logs is the MTA trying to connect repeatedly with no success. (See below)  What configuration am I missing to get this connection to be successful?

  1. 2019-05-15 18:35:15SMPP connection with '************:8143' (***.**.**.**) 7.

  2. 2019-05-15 18:35:15SMPP connection with '************:8143' (***.**.**.**) 7.

  3. 2019-05-15 18:35:15New attempt to establish SMPP connection with '**************:8143'.

  4. 2019-05-15 18:35:15New attempt to establish SMPP connection with '**************:8143'.

  5. 2019-05-15 18:35:15PDU sent to '**********:8143':\nBIND_TRANSMITTER sequence_number=0x00000001\n system_id='*************' password='**********'\n system_type=''\n interface_version=0x34\n addr ton=0, npi=0\n address_range=''\n

  6. 2019-05-15 18:35:15PDU sent to '**********:8143':\nBIND_TRANSMITTER sequence_number=0x00000001\n system_id='*************' password='*******'\n system_type=''\n interface_version=0x34\n addr ton=0, npi=0\n address_range=''\n

  7. 2019-05-15 18:35:15SMPP connection with '************:8143' (***.**.**.**) 4.

  8. 2019-05-15 18:35:15SMPP connection with '***********:8143' (***.**.**.**) 4.

  9. 2019-05-15 18:35:15New attempt to establish SMPP connection with '**********:8143'.

  10. 2019-05-15 18:35:15New attempt to establish SMPP connection with '*********:8143'.

  11. 2019-05-15 18:35:05New SMPP connection attempt in 10 seconds...

  12. 2019-05-15 18:35:05New SMPP connection attempt in 10 seconds...

Accepted Solutions (0)

Answers (0)