Communication error with Server in Adobe Production

[dikshagoel]

Hi All,

We are getting “SOP-330021 Communication error with server: please make sure it is configured correctly.” error in adobe sandbox irregularly. Anyone encountered this before? Is there any solution for this problem?

Thanks,

Diksha

[pablo_rosero1 · Accepted solution]

Hi Diksha,

Perhaps these can help:

Accessing an external database

Configuring Campaign server

All the best,

Pablo

[PatriciaLe]

Hello, 

I'm getting a similar issue with Adobe. I've uninstalled and reinstalled, cleared the cache and still get the same timeout. 

How can this be fixed?