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Communication error with Server in Adobe Production

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Level 2

Hi All,

We are getting “SOP-330021 Communication error with server: please make sure it is configured correctly.” error in adobe sandbox irregularly. Anyone encountered this before? Is there any solution for this problem?

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Thanks,

Diksha

1 Accepted Solution

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Correct answer by
Level 10
2 Replies

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Correct answer by
Level 10

Hi Diksha,

Perhaps these can help:

Accessing an external database

Configuring Campaign server

All the best,

Pablo

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Level 1

Hello, 

 

I'm getting a similar issue with Adobe. I've uninstalled and reinstalled, cleared the cache and still get the same timeout. 

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How can this be fixed?