CC email for transactional emails/message center emails

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Ravish_Patel

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Ravish_Patel

Ravish_Patel

06-11-2019

Is there a way to cc an emails sent using message center. The requirement is to send a confirmation email to the primary owner and the secondary owner of a particular transaction that is being performed online.

message centre​ transactional message​

Accepted Solutions (1)

Accepted Solutions (1)

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craigthonis

Employee

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craigthonis

Employee

craigthonis
Employee

07-11-2019

Hello Ravish,

The Campaign application does not support CC.  It has some limited functionality for BCC for the case of email archiving (see below).

Help doc:

Email archiving

Craig

Answers (4)

Answers (4)

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wodnicki

MVP

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wodnicki

MVP

wodnicki
MVP

06-11-2019

Hi,

Send a PushEvents request with 2 rtEvent elements- one for each address.

Thanks,

-Jon

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Raj_bounteous

MVP

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Raj_bounteous

MVP

Raj_bounteous
MVP

06-11-2019

Hi,

In addition to what Jon mentioned which I think works, can you please check the below link

CC and BCC Users

Send CC/BCC to individual recipients

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Ravish_Patel

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Ravish_Patel

Ravish_Patel

06-11-2019

The links for are standard marketing emails. We are looking for a use case of targeted 101 emails to not just one but two customers in one email.

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Ravish_Patel

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Ravish_Patel

Ravish_Patel

06-11-2019

Hello Jon,

We are currently sending 2 rtEvents, but the need is to have one email with both the recipients in one email for the rtEvent.

Thank you

Ravish Patel