CC email for transactional emails/message center emails

Ravish_Patel

06-11-2019

Is there a way to cc an emails sent using message center. The requirement is to send a confirmation email to the primary owner and the secondary owner of a particular transaction that is being performed online.

message centre​ transactional message​

Accepted Solutions (1)

Accepted Solutions (1)

craigthonis

Employee

07-11-2019

Hello Ravish,

The Campaign application does not support CC.  It has some limited functionality for BCC for the case of email archiving (see below).

Help doc:

Email archiving

Craig

Answers (4)

Answers (4)

Ravish_Patel

06-11-2019

The links for are standard marketing emails. We are looking for a use case of targeted 101 emails to not just one but two customers in one email.

Ravish_Patel

06-11-2019

Hello Jon,

We are currently sending 2 rtEvents, but the need is to have one email with both the recipients in one email for the rtEvent.

Thank you

Ravish Patel