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SOLVED

CC email for transactional emails/message center emails

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Level 2

Is there a way to cc an emails sent using message center. The requirement is to send a confirmation email to the primary owner and the secondary owner of a particular transaction that is being performed online.

message centre​ transactional message​

1 Accepted Solution

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Correct answer by
Employee Advisor

Hello Ravish,

The Campaign application does not support CC.  It has some limited functionality for BCC for the case of email archiving (see below).

Help doc:

Email archiving

Craig

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5 Replies

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Community Advisor

Hi,

Send a PushEvents request with 2 rtEvent elements- one for each address.

Thanks,

-Jon

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Level 6

Hi,

In addition to what Jon mentioned which I think works, can you please check the below link

CC and BCC Users

Send CC/BCC to individual recipients

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Level 2

Hello Jon,

We are currently sending 2 rtEvents, but the need is to have one email with both the recipients in one email for the rtEvent.

Thank you

Ravish Patel

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Level 2

The links for are standard marketing emails. We are looking for a use case of targeted 101 emails to not just one but two customers in one email.

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Correct answer by
Employee Advisor

Hello Ravish,

The Campaign application does not support CC.  It has some limited functionality for BCC for the case of email archiving (see below).

Help doc:

Email archiving

Craig