Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Cannot Open File - Data Extract

Avatar

Avatar
Validate 10
Level 4
davidl14970702
Level 4

Likes

30 likes

Total Posts

93 posts

Correct Reply

13 solutions
Top badges earned
Validate 10
Validate 1
Ignite 5
Ignite 3
Ignite 1
View profile

Avatar
Validate 10
Level 4
davidl14970702
Level 4

Likes

30 likes

Total Posts

93 posts

Correct Reply

13 solutions
Top badges earned
Validate 10
Validate 1
Ignite 5
Ignite 3
Ignite 1
View profile
davidl14970702
Level 4

22-05-2019

I am unsure how to diagnose this error.

05/22/2019 7:58:40 AM BAS-010015 Cannot open file '/home/myfilepath.csv' with write access (errno=13, Permission denied)

I am a full admin, there should not be any permission issues.

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Establish
MVP
wodnicki
MVP

Likes

961 likes

Total Posts

1,090 posts

Correct Reply

509 solutions
Top badges earned
Establish
Affirm 500
Contributor
Shape 1
Give Back 100
View profile

Avatar
Establish
MVP
wodnicki
MVP

Likes

961 likes

Total Posts

1,090 posts

Correct Reply

509 solutions
Top badges earned
Establish
Affirm 500
Contributor
Shape 1
Give Back 100
View profile
wodnicki
MVP

22-05-2019

Hi,

The /home dir is normally owned by root group, so you have these options:

  • Change permission of /home to 777 -don't do this
  • Add neolane to root group, change permission to 775 -worse
  • Change group ownership of /home to another group with neolane in it (new group with root+neolane(?))  and set 775 -not great, but will work
  • Use another dir neolane already has access to, like /tmp or /usr/local/neolane/nl6/var/<instance> -better
  • Create a new dir like /var/neolane and grant access to it, make sure instance conf grants access to it if on a newer build -best

Thanks,

-Jon

Answers (2)

Answers (2)

Avatar

Avatar
Validate 10
Level 4
davidl14970702
Level 4

Likes

30 likes

Total Posts

93 posts

Correct Reply

13 solutions
Top badges earned
Validate 10
Validate 1
Ignite 5
Ignite 3
Ignite 1
View profile

Avatar
Validate 10
Level 4
davidl14970702
Level 4

Likes

30 likes

Total Posts

93 posts

Correct Reply

13 solutions
Top badges earned
Validate 10
Validate 1
Ignite 5
Ignite 3
Ignite 1
View profile
davidl14970702
Level 4

23-05-2019

I didn't realize there were permission settings on the SFTP.

I just completed the transfer.

Thanks

Avatar

Avatar
Boost 50
Employee
Adhiyan
Employee

Likes

239 likes

Total Posts

342 posts

Correct Reply

124 solutions
Top badges earned
Boost 50
Boost 5
Boost 3
Boost 25
Boost 100
View profile

Avatar
Boost 50
Employee
Adhiyan
Employee

Likes

239 likes

Total Posts

342 posts

Correct Reply

124 solutions
Top badges earned
Boost 50
Boost 5
Boost 3
Boost 25
Boost 100
View profile
Adhiyan
Employee

22-05-2019

Very well explained indeed Jon.

We generally follow the 3rd procedure of having root+neolane in one group.

davidl14970702 -

When you try to connect to the sftp from a workflow , it's actually the neolane user who sends the signal to sftp and not the admin user.

So even when you have admin rights you get access denied on the sftp directories.

Regards,

Adhiyan