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Can we integrate SMS in Adobe when external vendor is offering rest API's.?

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pmatsa1
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pmatsa1
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13-11-2020

Team,

 

One of our customer is trying to implement the integration of sms from Adobe Campaign Classic where the choosen vendor has provided REST API's for integration.We are not sure if the integration is possible.We are not finding any documentation regarding the integration with Rest API's.We are able to communicate vis Java scripts to the external vendor and are able to do synchronous calls.But the big question is how to make the configuration settings at Adobe side.Any help will be highly appreciated.

 

Thanks & Regards,

Praveen

adobe campaign classic sms rest api

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Milan_Vucetic
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15-11-2020

Hi @pmatsa1 

of course it is posible. All you need is to create custom javascript connector which will handle this REST communitation. Finaly, you will create new external account (which calls this javascript connector) and set it in the SMS delivery. Anyway, this must be written by people who understand the process (AC developers or external consultant companies).

Regards,

Milan

 

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Sukrity_Wadhwa
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27-11-2020

Hi @pmatsa1,

Were you able to resolve this query with any of the given solutions or do you need more help? Do let us know.

Thanks!

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wodnicki
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17-11-2020

Hi,

 

Yes, I've done it a couple times. Use nms:androidPushConnectorV2.js as a reference to create a new connector js lib.

Set the external account to use it under the Connector tab.

 

Thanks,

-Jon

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DavidKangni
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15-11-2020

Hi Praveen,

 You'll need to create and implement a new delivery connector.

Here are the two different possible implementations for a connector:

  1. as an external Web Service, that ACC calls through SOAP
  2. as a JavaScript package implemented within ACC itself

Each method has benefits and drawbacks.

Thanks,

David