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SOLVED

Campaign Installation

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Level 1

Hi,

 

I have installed the Adobe campaign classic. But when i try to send delivery, it goes to pending state. 
Also in the monitoring tab, i can see that my mta and Inmail in red says (missing process)


Thanks,
Pavan

1 Accepted Solution

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Correct answer by
Employee Advisor

Hi Pavan, 

 

It looks like the MTA needs to be configured.  I'd recommend going through the documentation below:

https://docs.adobe.com/content/help/en/campaign-classic/using/installing-campaign-classic/architectu...

 

I'd point you to the specific install but I your server OS wasn't listed.  Additionally I'd recommend reviewing the additional configurations section which goes through how to configure the MTAs.

 

View solution in original post

3 Replies

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Level 2
Hello @BhatPavan, Have you configured the MTA and dnsConfig in the instance config file?

Avatar

Correct answer by
Employee Advisor

Hi Pavan, 

 

It looks like the MTA needs to be configured.  I'd recommend going through the documentation below:

https://docs.adobe.com/content/help/en/campaign-classic/using/installing-campaign-classic/architectu...

 

I'd point you to the specific install but I your server OS wasn't listed.  Additionally I'd recommend reviewing the additional configurations section which goes through how to configure the MTAs.