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Campaign Classic Client Console Error

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sreev97350841
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sreev97350841
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12-08-2019

Hello,

We installed a few standard packages without any errors but we login to the console we are getting this error message.

1812032_pastedImage_0.png

Here's the screenshot with the root and the "Invalid" folder

1812033_pastedImage_1.png

When i tried to delete the folder I'm getting this error

1812034_pastedImage_2.png

Did anyone run into this problem or any suggestions on how fix this error message?

Thanks

Sree

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kapilKochar
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kapilKochar
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12-08-2019

Hi Sree,

Could you please first try to delete the delivery template/delivery whose parent folder full path contains "New" . After that try to delete this invalid folder.

Thanks,

Kapil

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sreev97350841
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12-08-2019

Thanks Kapil. I was able to identify the invalid delivery templates (Facebook, Twitter, SMS,,etc). I deleted them and was able to remove the invalid folder. I'm not getting any error messages now..

Thanks for your help..

Sree