Attaching a dynamic attachment (from a DMS) to a message center email

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isahore

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isahore

isahore

28-10-2020

Hi experts,

 

I am trying to put my head around a requirement where we need to fetch and attach a file (.pdf) to an email delivery from the message center.

The file itself resides inside a DMS (document management system), and is not available publicly (cannot be accessed simply by a URL).

The only way the DMS provides access to a file is via a REST call, where the document ID is passed in the request parameter. The response from the DMS is not a URL, but the whole PDF file itself.

Now, I am struggling to make this work because I am not sure how and where to write some script (if possible at all) that retrieves the PDF via that REST call, saves it somewhere on the message center instance, and then attaches it to the email.

 

Any pointers/examples are highly appreciated.

 

Thanks,

Ishan

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wodnicki

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wodnicki

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wodnicki
MVP

02-11-2020

Hi,

 

As with all things Message Center, the solution lies in the question 'is a 30 second delay acceptable'?

If what you're doing here is attaching receipts to order confirmations, probably fine to wait 30 seconds.

 

In which, do this:

  1. Spool requests to marketing instance instead of to Message Center
  2. Create a campaign that polls request table for unresolved requests every 30 seconds
  3. Depending on volume, send one at a time per recipient (easiest) or batch them
  4. Mark requests as resolved in table

 

Do not do this (I worked at a client that was sold this):

  1. Install AEM forms
  2. Install AEM
  3. Install Message Center
  4. Wait until project is cancelled

 

Thanks,

-Jon