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Greeshma_Sampath1
Level 4
April 28, 2021
Solved

Approval Activity redirection link issue

  • April 28, 2021
  • 3 replies
  • 2187 views

Hi Team,

 

The approval mail i get is getting redirected to our development url and not on the current environment url.

Sometime the approval redirection is not asking for Yes/No radio buttons also.

How can I change it and where can i find it?

Could someone please help me out in this?

 

Thanks,

Greeshma

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Best answer by Greeshma_Sampath1

Hi @sukrity_wadhwa,

 

After resaving the " Notification of the assignees for a workflow task " delivery template again this issue got resolved.

Thanks,

Greeshma

3 replies

D
DebTr
Level 6
May 4, 2021

Hi @greeshma_sampath1 ,

 

Can you compare the approval URLs generated from both the environments, if the servers are same or different?

If same, then you need to compare various intranet and internet URLs in deployment wizard of both the environments.

Be very careful when making any changes in deployment wizard.

 

Thanks,

Deb

G
Greeshma_Sampath1Author
Level 4
May 11, 2021

Hi Deb007 ,

 

I compared the urls from deployment wizard and the urls are given correctly but still when we click the link from approval mail to give approval its going to the old one.

Have you experienced this issue before and could you please help in resolving this issue?

 

Thanks,

Greeshma

Sukrity_Wadhwa
Community Manager
Sukrity_WadhwaCommunity Manager
Community Manager
May 17, 2021

HI @greeshma_sampath1,

Were you able to resolve this query or do you still need more help here? Do let us know.

Thanks!

Sukrity Wadhwa
G
Greeshma_Sampath1AuthorAccepted solution
Level 4
May 19, 2021

Hi @sukrity_wadhwa,

 

After resaving the " Notification of the assignees for a workflow task " delivery template again this issue got resolved.

Thanks,

Greeshma

Marcel_Szimonisz
Community Advisor
Marcel_SzimoniszCommunity Advisor
Community Advisor
June 4, 2021

Hello @greeshma_sampath1 ,

maybe they left the old url in options where the approval base url is taken from. Check if options Nms_xxxURL point to correct url

 

Marcel

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