Applying Message Arbitration on AEM based mails.

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ankurm40172185

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ankurm40172185

ankurm40172185

12-04-2018

Hello

I have been struggling for a while; i have created two deliveries and created a pressure rule to calculate the weight of these deliveries based on the label.

However; on each execution both are run. The log of the deivery says that a contact date is not set. I have picked the below option for my AEM based synchroized templates.

1463935_pastedImage_1.png

The typology rule is like below;

1463966_pastedImage_2.png

What i notice that the scheduling goes back to no contact date automatically when i reopen the delivery. What am i missing?

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Answers (3)

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florentlb

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florentlb

florentlb

19-04-2018

Hi,

I have seen recent internal threads about similar issues on arbitration, with some fixes planned for the Autumn release in a few months.

I'd advise to get in touch with our support team to check if this is the same issue or something different.

Florent

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ankurm40172185

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ankurm40172185

ankurm40172185

15-05-2018

No luck

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florentlb

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florentlb

florentlb

14-05-2018

Hi,

Did you hear anything from support?

Let us know,

Florent